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Comparison

Khony or Canny?

Both tools collect your customers' ideas and put them to a vote. The difference is what happens before, and after.

Khony

Feedback, support, help center, and roadmap in a single tool — with each account's revenue on the request.

Shared inbox and live chat includedRevenue per request from Stripe and HubSpotUnlimited customers and votes, priced per member
or
CCanny

A well-known tool for voting boards, public roadmaps, and changelogs, used by thousands of product teams.

Voting boards and public portalNo shared inbox or help centerPricing to check on their own site

Verification in progress on Canny's site: unconfirmed rows show “to verify”. · report an error

What Canny
does very well.

A comparison that only trashed the other tool would not help you choose.

A huge installed base

Canny has served thousands of product teams for years. It is proven, documented, and your future colleagues already know it.

A focused product

A voting board, a roadmap, a changelog. Nothing else to configure — and if that is all you need, that is an advantage.

A proven import

Their data import from other tools has worked for years, while ours is still on the way.

CChoose Canny if…
You already have a support tool you are happy withYou only want a public voting boardYou prefer a long-established product
Choose Khony if…
You want support and feedback in one placeYou prioritize by the revenue of your accountsYou want every supporter notified automatically
Where Khony is strong

Where Khony
goes further.

Here is what Khony does on top, and what changes day to day for the whole team.

See it on your feedback
01

Support lives in the tool

In Khony, the inbox, chat, and help center live next to your feedback: a conversation becomes a request in one click, and the customer is notified on release. With Canny, support stays elsewhere, connected through an integration.

Support side · InboxNSNora S. · Northstar · website chat

Can we give different rights to each team ?

Added to Workspace permissions
Product side · Feedback
25Workspace permissions8 companies · €1.1MPlanned
New quote · via website chat

« Different rights for each team. » — Nora, Northstar · 420 k€

02

Revenue shows on the request

Khony sums the annual revenue of the companies waiting, from Stripe and HubSpot, and lets you sort by that amount. The equivalent detail at Canny has not been verified: the row stays “to verify”.

Sorted by votes
1Export reports as PDF38
2Workspace permissions24
3Single sign-on21
Sorted by revenue at stake
1Workspace permissions1,1 M€
2Export reports as PDF640 k€
3Single sign-on380 k€
03

Every module, priced per member.

Customers who vote, comment, or write to support are unlimited on every plan. Canny's pricing details are best read on their own site: they change often.

$0per customerYou pay for members · from $15/month, 2 included
Feedback and portalSupportHelp centerStatus pageRoadmapChangelogWorkflowsAIAnalytics and revenue

Everything is included from Starter: inbox, live chat, help center, and status page.

Line by line.

What each tool offers today. When the information was not public, the cell says “to verify” instead of guessing.

What you are looking forKhonyCCanny
Collect
Voting boards and public portal
In-product widget
Shared inbox and live chat
Help center and status page
Decide
AI duplicates and themesto verify
Revenue per request (Stripe, HubSpot)Partial
Renewal riskto verify
Close the loop
Public roadmap
Changelog linked to requests
Supporters notified automatically
Extend
API, webhooks, and automationsPartial
MCP server includedto verify
Pricing
Customers who voteUnlimitedto verify
Entry price$19 / monthto verify
Trial without a card30 daysto verify
Try itFree trialTheir site

Verification in progress on Canny's site: unconfirmed rows show “to verify”. · report an error

Pricing, without guesswork.

Ours are public. Canny's depend on the number of tracked users: better to read them there than in a table that will be wrong in three months.

Khony
$15/ month, billed annually
$180 billed once a year · 2 members included
Unlimited customers, votes, and conversationsSupport, help center, and status page includedExtra member: $6/month annually30-day trial, no credit card
See the plans
CCanny
—to check on their site

We do not print a price we have not verified. Two things to check yourself:

How many tracked users the plan includesThe price of advanced integrations
Open their pricing page
Automatic import · soon

Coming from Canny,
without losing anything.

Automatic import is on the way. Until then, during the trial, the Khony team does the migration with you, at no cost: you export from Canny, we take it over, your domain points to the new portal.

Start your free trial
CIn CannyIn Khony
Requests and their votesIdeas, with their votes
BoardsBoards
StatusesStatuses: New, In review, Planned, Completed
RoadmapRoadmap
ChangelogChangelog
UsersPeople
Your domainThe same domain, redirected

Export as CSV or through Canny's API. No votes or subscriptions lost.

Questions about this comparison.

How we write and check this page.

Another question? Write to us

Because the question comes up anyway. Our rule: no row without checking Canny's public site, the date shown above and below the table, “to verify” wherever the information is not public, and a whole section on what they do better.

Listen. Decide.
Close the loop.

Try Khony for 30 days with every Pro feature. No credit card required.

Start your free trial
  • 30-day trial
  • No credit card
  • Unlimited customers and votes