Start free
Pricing

You pay for your team.
Never for your customers.

Feedback, votes, conversations, and people on your portal: unlimited on every plan. Enter your team size and the price shows up.

30-day trial No credit card Cancel in one click
Your teamThe people who sign in to Khony.
6 members
Starter$15 + 4 × $6$39
Pro$39 + 1 × $6$45
Business15 members included$99

Per month, billed annually. Your customers, their votes, and their conversations: $0, however many there are.

Starter

A founder, a small team, a product worth listening to.

$15per month

$180 per yearor $19 monthly

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2 members includedthen $6 per member, per month
Everything you need to start:
Feedback, votes, and public portal Shared inbox and live chat Help center and status page Roadmap and changelog Custom domain 5 active automations
ProMost chosen

The plan most SaaS teams with paying customers land on.

$39per month

$468 per yearor $49 monthly

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5 members includedthen $6 per member, per month
Everything in Starter, plus:
No Khony branding AI themes, duplicates, and summaries Private boards and saved views Analytics by source and status 25 active automations CSV export and webhooks
Business

When product decisions have to be defended with numbers.

$99per month

$1,188 per yearor $129 monthly

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15 members includedthen $6 per member, per month
Everything in Pro, plus:
Revenue, MRR, and ARR per request Stripe and HubSpot enrichment Advanced roles and audit log Multiple teams and inboxes 100 active automations Priority support
Enterprise

When security, volume, and contracts go through your legal team. Priced on real usage, annual commitment.

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SAML SSO and SCIM Data residency Custom retention Security review Contractual SLA Assisted migration Negotiated AI, API, and email volumes Purchase-order billing

Included everywhere,
Starter included.

There is no “security” add-on, no “portal” surcharge, no per-ticket invoice. Plans differ on volume, not on your right to use the product.

Unlimited customersNone of your users ever count toward the bill.
Unlimited votes and commentsA busy portal never costs you more.
Unlimited conversationsSupport is never billed per ticket.
Portal, widget, and domainOn every plan, from day one.
Help center and status pageTwo more products you no longer buy elsewhere.
API, webhooks, and MCP serverIncluded everywhere, with rising volumes.
Encryption and backupsNo surcharge, no “security” add-on.
30-day trial, no cardEvery feature of the Pro plan.

What changes
from one plan to the next.

Nothing else: anything missing from this table is identical on every plan. Volumes reset every month.

Compare the three plansStarter$15 / moPro$39 / moBusiness$99 / mo
Listen and publish
Feedback, votes, commentsUnlimitedUnlimitedUnlimited
Portal, widget, domain
Private boards
No Khony branding
Respond
Inbox and live chat
Help center and status page
Multiple teams and response targets
Understand
AI credits included monthlyBasics×3×8
Themes, duplicates, summariesBasicsFullFull
Analytics by source and status
Revenue, MRR, and ARR per request
Automate and connect
Active automations525100
Actions per month5 00025 000100 000
API calls per month25 000250 0002 M
Broadcast emails per month2 0005 00020 000
MCP server
Govern
Roles and permissionsBasicsAdvancedAdvanced
Audit log
SAML SSO and SCIMEnterprise
30-day trial on every plan, no credit card.Try itTry itTry it

Growing should never
cost you more.

The day your portal goes from a hundred people to ten thousand, your invoice stays exactly the same.

UnlimitedPeople on the portal
UnlimitedVotes and comments
UnlimitedSupport conversations

Billing questions.

Everything people ask us before choosing a plan.

Another question? Write to us

You pick a plan. If you don't, the workspace turns read-only: nothing is deleted, your portal stays online for customers, and you can pick up whenever you want.

Listen. Decide.
Close the loop.

Try Khony for 30 days with every Pro feature. No credit card required.

Start your free trial
  • 30-day trial
  • No credit card
  • Unlimited customers and votes