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Comparison

Khony or Productboard?

Both tools collect your customers' ideas and put them to a vote. The difference is what happens before, and after.

Khony

Feedback, support, help center, and roadmap in a single tool — with each account's revenue on the request.

Shared inbox and live chat includedRevenue per request from Stripe and HubSpotUnlimited customers and votes, priced per member
or
PProductboard

A product management platform built for larger organizations: insights, prioritization, multiple roadmaps.

Advanced prioritization and roadmapsBuilt for large product teamsNo built-in support tool

Verification in progress on Productboard's site: unconfirmed rows show “to verify”. · report an error

What Productboard
does very well.

A comparison that only trashed the other tool would not help you choose.

Depth of prioritization

Custom scores, objectives, multiple roadmaps: few tools go that deep.

Scale

Designed for dozens of product people working on the same portfolio.

The ecosystem

Many integrations and established practices inside large companies.

PChoose Productboard if…
You are a product org of more than twenty peopleYou need custom prioritization scoringSupport is out of your scope
Choose Khony if…
You are a SaaS team that talks to its customersYou want the loop closed automaticallyYou prefer readable pricing with no negotiation
Where Khony is strong

Where Khony
goes further.

Here is what Khony does on top, and what changes day to day for the whole team.

See it on your feedback
01

Support lives in the tool

In Khony, the inbox, chat, and help center live next to your feedback: a conversation becomes a request in one click, and the customer is notified on release. With Productboard, support stays elsewhere, connected through an integration.

Support side · InboxNSNora S. · Northstar · website chat

Can we give different rights to each team ?

Added to Workspace permissions
Product side · Feedback
25Workspace permissions8 companies · €1.1MPlanned
New quote · via website chat

« Different rights for each team. » — Nora, Northstar · 420 k€

02

Revenue shows on the request

Khony sums the annual revenue of the companies waiting, from Stripe and HubSpot, and lets you sort by that amount. The equivalent detail at Productboard has not been verified: the row stays “to verify”.

Sorted by votes
1Export reports as PDF38
2Workspace permissions24
3Single sign-on21
Sorted by revenue at stake
1Workspace permissions1,1 M€
2Export reports as PDF640 k€
3Single sign-on380 k€
03

Every module, priced per member.

Customers who vote, comment, or write to support are unlimited on every plan. Productboard's pricing details are best read on their own site: they change often.

$0per customerYou pay for members · from $15/month, 2 included
Feedback and portalSupportHelp centerStatus pageRoadmapChangelogWorkflowsAIAnalytics and revenue

Everything is included from Starter: inbox, live chat, help center, and status page.

Line by line.

What each tool offers today. When the information was not public, the cell says “to verify” instead of guessing.

What you are looking forKhonyPProductboard
Collect
Voting boards and public portal
In-product widgetPartial
Shared inbox and live chat
Help center and status page
Decide
AI duplicates and themesto verify
Revenue per request (Stripe, HubSpot)Partial
Renewal riskto verify
Close the loop
Public roadmap
Changelog linked to requests
Supporters notified automatically
Extend
API, webhooks, and automations
MCP server includedto verify
Pricing
Customers who voteUnlimitedto verify
Entry price$19 / monthto verify
Trial without a card30 daysto verify
Try itFree trialTheir site

Verification in progress on Productboard's site: unconfirmed rows show “to verify”. · report an error

Pricing, without guesswork.

Our plans are public and start at $19 a month. Productboard's pricing usually goes through a quote: ask them for yours.

Khony
$15/ month, billed annually
$180 billed once a year · 2 members included
Unlimited customers, votes, and conversationsSupport, help center, and status page includedExtra member: $6/month annually30-day trial, no credit card
See the plans
PProductboard
—to check on their site

We do not print a price we have not verified. Two things to check yourself:

The price per contributor, beyond viewersWhat is reserved for higher plans
Open their pricing page
Automatic import · soon

Coming from Productboard,
without losing anything.

Automatic import is on the way. Until then, during the trial, the Khony team does the migration with you, at no cost: you export from Productboard, we take it over, your domain points to the new portal.

Start your free trial
PIn ProductboardIn Khony
Requests and their votesIdeas, with their votes
BoardsBoards
StatusesStatuses: New, In review, Planned, Completed
RoadmapRoadmap
ChangelogChangelog
UsersPeople
Your domainThe same domain, redirected

Export as CSV or through Productboard's API. No votes or subscriptions lost.

Questions about this comparison.

How we write and check this page.

Another question? Write to us

Because the question comes up anyway. Our rule: no row without checking Productboard's public site, the date shown above and below the table, “to verify” wherever the information is not public, and a whole section on what they do better.

Listen. Decide.
Close the loop.

Try Khony for 30 days with every Pro feature. No credit card required.

Start your free trial
  • 30-day trial
  • No credit card
  • Unlimited customers and votes