AI that reads
every piece of feedback for you.
Themes, duplicates, summaries, sentiment, and support replies. Khony's AI does the sorting; your team keeps the decision.
- 1Support answersThe assistant answers from your articles, then hands over.
- 2Always sourcedEvery answer shows the article it came from.
- 3Written limitsWhat the agent may do alone, and what stays human.
Eight wordings,
one theme.
“Per-team rights”, “workspace permissions”, “ring-fence contractors”: AI suggests the grouping, your team approves it. Votes stop scattering.
Suggested themes
With the number of feedback items and companies behind each.
Duplicates caught while typing
Customers see the existing request before creating it again.
Summary of a long thread
Forty comments read in three sentences.
A sourced answer, never made up.
The agent only replies from your articles and shows the one it used. Outside that scope, it hands over to a human instead of improvising.
- The help center is its only source
- Suggestion to approve, or direct send on covered topics
- A team member can take the conversation back anytime
An agent with written limits.
You list what it may read, what it may do, and what it must ask for. Nothing is open by default.
Your articles, nothing else
The agent only answers with what you wrote.
Confirmed actions
Sensitive actions require approval.
Run log
What was done, when, and at whose request.
Announced credits
Never exceeded without you, never trained on your data.
The whole module, from the Pro plan.
Plans change volumes and a few options, never the product. Your customers, their votes, and their conversations are unlimited.
30-day trial · no credit card
- Themes and duplicatesDifferent phrasings of the same need come together.
- Emerging topicsRising demand shows up before the product review.
- Support answersThe assistant answers from your articles, then hands over.
- Semantic searchYou find a need even when the words differ.
- Credits, not vague promisesLight features are included; heavy analysis consumes credits.
Everything works together.
The same customers, the same feedback.
Every module reads and enriches the same requests. Nothing gets copied from one tool to another.
Frequently asked questions
No. AI credits are included in every plan.
A tool your teams
open every day.
Try Khony for 30 days with every Pro feature. No credit card required.
- 30-day trial
- No credit card
- Unlimited customers and votes