All your customer feedback.
In one place, tied to the customer.
Portal, widget, support, email, calls: every piece of feedback lands in Khony with the customer's words, channel, and company.
- 1Nothing gets lostEvery channel lands in the same list. A need raised in support no longer disappears with the ticket.
- 2Every voice has weightFeedback is tied to the customer and their company, so you know who asks for what.
- 3One need, one requestVotes add up on the existing idea instead of creating duplicates.
Every channel lands in the same list.
Every piece of feedback keeps the customer's words, channel, and company. Nobody copies anything by hand.
- The public portal and the in-product widget
- The inbox, live chat, and email
- A dedicated address to forward emails to
- Intercom, Zendesk, and Freshdesk, without switching tools
- The API, webhooks, and MCP server
AI groups the feedback.
You stay in control.
Eight customers say the same thing in eight different ways. Khony files them under one theme and suggests duplicates. Nothing is merged without you.
Themes
Every wording of one need, filed together.
Duplicates
Offered next to the existing request, never merged on their own.
Summaries
The request in two sentences, ready for the product review.
Revenue at stake, on every request.
Khony adds up the annual revenue of the companies waiting. Two requests of the same size stop being worth the same.
- Revenue, MRR, and ARR from Stripe and HubSpot
- Blocking, essential, or important, per company
- The companies waiting, by name
A place where their idea really exists.
Customers suggest, vote, comment, and follow progress, on your domain and under your brand, without emailing anyone.
Your domain
Ideas, roadmap, and changelog at your address.
Your brand
Your name and colors, without Khony branding from Pro.
One vote per customer
Tied to their company, never counted twice.
Public or private
You choose which boards customers can see.
The whole module, from the Starter plan.
Plans change volumes and a few options, never the product. Your customers, their votes, and their conversations are unlimited.
30-day trial · no credit card
- Nothing gets lostEvery channel lands in the same list. A need raised in support no longer disappears with the ticket.
- Every voice has weightFeedback is tied to the customer and their company, so you know who asks for what.
- One need, one requestVotes add up on the existing idea instead of creating duplicates.
- Dedicated email addressForward an email: it becomes a request, tied to its customer.
- API, webhooks, and MCPRead and write from your own tools, without leaving them.
- Private boardsReserved for your team, or for a few accounts only.
Everything works together.
The same customers, the same feedback.
Every module reads and enriches the same requests. Nothing gets copied from one tool to another.
Frequently asked questions
No. They vote with their email, or are recognized automatically in your product through the widget.
A tool your teams
open every day.
Try Khony for 30 days with every Pro feature. No credit card required.
- 30-day trial
- No credit card
- Unlimited customers and votes