A help center
your customers and your AI both use.

Publish articles on the same portal as your feedback and roadmap. The assistant uses them to answer.

  1. 1Easy to writeA clear editor, collections, drafts, and reviews.
  2. 2Reused by AIThe assistant cites your articles in the widget and inbox.
  3. 3What's missingSee unanswered questions to write the right article.

An article written once, used three times.

Publish an article in your help center: it appears on the portal, the widget suggests it, and the agent uses it to reply, citing its source.

  • Collections, drafts, and reviews
  • Public, signed-in customers, or internal to the team
  • Indexed for the assistant as soon as it is published

Customers find the answer
before they write to you.

If the answer exists, no conversation opens, and your queue does not grow.

For customers

On your domain

The public help center lives under your brand.

Inside the product

The widget searches from the first letter.

Then the assistant

If nothing matches, it answers from your articles.

What people search for in vain becomes the next article.

Khony lists what customers search for and never find. The next article to write is no longer a guess.

  • Searches with no result, with their count
  • A draft created from the search
  • An approved reply can become an article

The whole module, from the Starter plan.

Plans change volumes and a few options, never the product. Your customers, their votes, and their conversations are unlimited.

$15per month, billed annually2 members included · extra member $6

30-day trial · no credit card

Included in the module
  • Easy to writeA clear editor, collections, drafts, and reviews.
  • Reused by AIThe assistant cites your articles in the widget and inbox.
  • What's missingSee unanswered questions to write the right article.
  • Custom domainhelp.yourdomain.com, with no Khony branding from Pro.
  • Import your articlesBring your existing content in as Markdown instead of rewriting it.
  • Internal articlesTeam-only procedures, in the same place.

Frequently asked questions

Another question? Write to us

Yes, from the Starter plan, for the help center and the portal.

A tool your teams
open every day.

Try Khony for 30 days with every Pro feature. No credit card required.

  • 30-day trial
  • No credit card
  • Unlimited customers and votes