A help center
your customers and your AI both use.
Publish articles on the same portal as your feedback and roadmap. The assistant uses them to answer.
- 1Easy to writeA clear editor, collections, drafts, and reviews.
- 2Reused by AIThe assistant cites your articles in the widget and inbox.
- 3What's missingSee unanswered questions to write the right article.
An article written once, used three times.
Publish an article in your help center: it appears on the portal, the widget suggests it, and the agent uses it to reply, citing its source.
- Collections, drafts, and reviews
- Public, signed-in customers, or internal to the team
- Indexed for the assistant as soon as it is published
Customers find the answer
before they write to you.
If the answer exists, no conversation opens, and your queue does not grow.
On your domain
The public help center lives under your brand.
Inside the product
The widget searches from the first letter.
Then the assistant
If nothing matches, it answers from your articles.
What people search for in vain becomes the next article.
Khony lists what customers search for and never find. The next article to write is no longer a guess.
- Searches with no result, with their count
- A draft created from the search
- An approved reply can become an article
The whole module, from the Starter plan.
Plans change volumes and a few options, never the product. Your customers, their votes, and their conversations are unlimited.
30-day trial · no credit card
- Easy to writeA clear editor, collections, drafts, and reviews.
- Reused by AIThe assistant cites your articles in the widget and inbox.
- What's missingSee unanswered questions to write the right article.
- Custom domainhelp.yourdomain.com, with no Khony branding from Pro.
- Import your articlesBring your existing content in as Markdown instead of rewriting it.
- Internal articlesTeam-only procedures, in the same place.
Everything works together.
The same customers, the same feedback.
Every module reads and enriches the same requests. Nothing gets copied from one tool to another.
Frequently asked questions
Yes, from the Starter plan, for the help center and the portal.
A tool your teams
open every day.
Try Khony for 30 days with every Pro feature. No credit card required.
- 30-day trial
- No credit card
- Unlimited customers and votes