Jira
Send a request to Jira: the issue is created or linked in your project, and the request keeps the link.
Connect JiraAvailable · Built by Khony
ConnectionOAuth 2.0 (3LO) · one Jira Cloud site
Permissions3 in total
What it does3 capabilities
DisconnectAccess deleted
Settings › Integrations, with the Jira panel open.
Overview
- What it does
- Create a Jira issue from a request · Link a request to an existing issue · Update the issue from Khony
- What it does not do
- No automatic Jira status back to Khony yet.
- In Jira
- Jira stays your tool: Khony deletes nothing there, and the connection can be cut anytime.
What it does
What Khony can do in Jira.
1Create a Jira issue from a request
2Link a request to an existing issue
3Update the issue from Khony
What travels
What passes between Jira and Khony. Nothing else travels.
| In Jira | In Khony | When |
|---|---|---|
| Issue | Request | Created, linked, or updated in the chosen project |
Security and limits
What Khony asks for, how it keeps it, and what the integration does not do.
| Connection | OAuth 2.0 (3LO) · one Jira Cloud site |
| Permissions | read:jira-work |
| write:jira-work | |
| offline_access | |
| Storage | Khony never accepts a pasted Jira API token: OAuth only. Tokens are encrypted and renewed automatically. Disconnecting deletes them. |
| Limits | No automatic Jira status back to Khony yet. |
Setup
A few minutes, by an admin.
- 1Open integrationsIn Khony, Settings › Integrations, then Jira.
- 2ConnectA Jira admin authorizes Khony on one Jira Cloud site.
- 3You're connectedThe card turns “Connected”. Check tests the connection anytime; Disconnect deletes the stored access.
Questions about the Jira integration.
What it does, what it asks for, and what it does not do.
Create a Jira issue from a request · Link a request to an existing issue · Update the issue from Khony.
Listen. Decide.
Close the loop.
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