Every request that reaches Khony goes through Khony: the portal, the inbox, the roadmap, and the changelog you see are exactly the ones you install.
What that changes
A rough edge in the product costs us the same time it costs you. When a filter is missing, we feel it the same day, and it jumps ahead of something flashier.
There is no internal version more comfortable than yours.
The limits of the exercise
We are a small team: we never hit the problems of a forty-person team, or of a portal taking a thousand requests a week. That is why yours matter more than ours.
Our ruleNo roadmap decision is made without a request written by someone. Internal ideas go through the same portal as yours, with the same public status.