G2
Import the G2 reviews published about your product, with their ratings.
Connect G2Available · Built by Khony
ConnectionSyndication key provided by G2
PermissionsSyndication API key
What it does1 capabilities
DisconnectAccess deleted
Settings › Integrations, with the G2 panel open.
Overview
- What it does
- Import published reviews and their ratings
- What it does not do
- Access is granted by a G2 representative: the connection depends on that agreement.
- In G2
- G2 stays your tool: Khony deletes nothing there, and the connection can be cut anytime.
What it does
What Khony can do in G2.
1Import published reviews and their ratings
What travels
What passes between G2 and Khony. Nothing else travels.
| In G2 | In Khony | When |
|---|---|---|
| Review | Feedback | Imported with its rating |
Security and limits
What Khony asks for, how it keeps it, and what the integration does not do.
| Connection | Syndication key provided by G2 |
| Permissions | Syndication API key |
| Storage | The key is encrypted and deleted on disconnect. |
| Limits | Access is granted by a G2 representative: the connection depends on that agreement. |
Setup
A few minutes, by an admin.
- 1Open integrationsIn Khony, Settings › Integrations, then G2.
- 2ConnectAsk G2 for the syndication key, then enter it in Khony.
- 3You're connectedThe card turns “Connected”. Check tests the connection anytime; Disconnect deletes the stored access.
IntercomLink feedback authors to their Intercom contacts, and keep those contacts up to date from Khony.OAuth · revocable at any timeZendeskLink your Zendesk tickets to Khony feedback and conversations, or create the ticket from Khony.OAuth · your Zendesk subdomainFreshdeskCreate, link, and update Freshdesk tickets from Khony.API key · your Freshdesk subdomain
Questions about the G2 integration.
What it does, what it asks for, and what it does not do.
Import published reviews and their ratings.
Listen. Decide.
Close the loop.
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